End of Support for XPlay 2
The XPlay 2 product was introduced in April 2004, and was replaced by XPlay 3 on February 4, 2008.The features of the newer XPlay 3 product are needed in order to maintain compatibility with current iPods, and operating systems, so continued support of XPlay 2 has become impractical.
Therefore, the last day of technical support for the XPlay 2 product line (and all versions older than 2) will be March 1, 2008. The last day of distribution for hotfixes and updates will be May 1, 2008.
If you are currently a XPlay 2 (or older) user you can upgrade to XPlay 3 for the nominal fee of $14.95(USD). We encourage all XPlay 2 (or older) users to upgrade now not only for continued support, but also for the new and improved capabilities of XPlay 3.
If you currently use XPlay 2 (or older) and choose not to upgrade, please be aware that the last day to receive support by phone or e-mail will be March 1, 2008.
Looking for answers? Check out the Knowledgebase
Have a question regarding a Mediafour product? Stop by the Mediafour Knowledgebase.
We constantly update the Knowledgebase with answers to the questions we get asked most often. Chances are your questions has already been asked and the answer is waiting for you.
Have a question regarding a Mediafour product? Stop by the Mediafour Knowledgebase. We constantly update the Knowledgebase with answers to the questions we get asked most often. Chances are your questions has already been asked and the answer is waiting for you.
Check Ticket Status
If you have already submitted a support case you can view the status of your ticket anytime. Click here to check your ticket.
If you have already submitted a support case you can view the status of your ticket anytime. Click here to check your ticket. 